Accessibility Statement


The Department for the Economy is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

The Department has designed and built the GeoEnergy NI website with accessibility to the fore and continues to assess and ensure that our site follows the core key principles of web accessibility. We have followed and within reason adhered to the Web Content and Accessibility Guidelines 2.1 (WCAG) as published by the World Wide Web Consortium (W3C). We strive to ensure that our website is perceivable, operable, understandable and robust. 

Conformance status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. GeoEnergy NI is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content may not fully conform to the accessibility standard.

Limitations and alternatives

Despite our best efforts to ensure the accessibility of the GeoEnergy NI website, there may be some limitations. Below is a description of potential limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for

  1. New Content: uploaded images may not have text alternatives because we cannot always ensure the quality of contributions. However, we aim to monitor new content and typically repair issues within 10 working days. Please feel free to report any content that you feel may have been overlooked should you encounter an issue lasting for longer than 10 working days.
  2. Archived Documents: might not work with current assistive technologies because they use outdated technologies that do not support accessibility. We convert documents to new formats upon request within 5 working days. Please contact for support.

How to request content in an accessible format

If you need information in a different format please contact us by using the Contact Us form and tell us:

  • the web address (URL) of the content
  • your name and email address
  • the format you need, for example, audio CD, braille, BSL or large print, accessible PDF.

Feedback and reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, you can contact us by the following methods:

Email Address:

Postal & Visitor Address: Department for the Economy, Adelaide House, 39-49 Adelaide Street, Belfast, BT2 8FD, United Kingdom.

Response Duration: We will aim to reply to your response within 5 working days.

We welcome your feedback on the accessibility of Please let us if you encounter accessibility barriers:

Compatibility with browsers and assistive technology.

The GeoEnergy NI website is designed to be compatible with the most current web browsing technologies and may not be compatible with:

  • browsers older than 3 major versions or mobile operating systems older than 5 years

Technical specifications

Accessibility of relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML 5
  • CSS
  • jQuery

These technologies are relied upon for conformance with the accessibility standards used.

Formal complaints

We aim to respond to accessibility feedback within 5 working days and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority, should you be dissatisfied with our response to you.

Enforcement procedure

The Equality Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) in Northern Ireland. If you’re not happy with how we respond to your complaint, contact the Equality Commission for Northern Ireland (ECNI)

Dated: 1 August 2023

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